At OXYMEN, we strive to ensure your satisfaction with every purchase. If you’re not completely happy with your order, our Returns & Refund Policy makes it easy to resolve any issues.

1. Eligibility for Returns

Items must be returned within 48 Hours of delivery.

Products must be unused, unworn, and in their original condition with tags and packaging intact.

Returns are not accepted for customized or personalized items unless there’s a manufacturing defect.

2. How to Return an Item

Contact Us: Email us at oxymenbd@gmail.com or call 01519-580402 with your order number and reason for return.

Approval: Once approved, we’ll provide return instructions and an address.

Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Process

Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

Refunds will be issued to the original payment method, excluding shipping fees.

For defective or incorrect items, we’ll cover return shipping and issue a full refund or replacement.

4. Exchanges

If you’d like a different size or color, contact us within 24 Hours of delivery. Exchanges are subject to availability.

Customers cover shipping costs for exchanges unless the issue is due to our error.

5. Non-Returnable Items

Items marked as final sale.

Undergarments or hygiene-related products.

Items damaged due to misuse.

6. Contact Us

For any questions or assistance, reach out to:
Email: oxymenbd@gmail.com
Phone: 01519-580402
WhatsApp: 01519-580402
Business Hours: Sunday – Thursday, 10 AM – 6 PM

We’re here to make your shopping experience seamless and stress-free!